Which information is illegal to keep when a user wants to delete his/her account?
posted 3 years ago
I am establishing a company that offers a certain service to private individuals and professionals. If someone wants to delete his/her account, we are obliged to grant the user this request. Which information must be deleted? Which one can be kept? Which one must be kept?
Let's say that our service allows users to make an order. The order is then charged to the user. Wouldn't the company be obligated to know which person made which orders, and which person paid for the orders? I think that this information must be kept even if the user wants to delete his/her account.
The company is based in France."
- Corporate and Company
- Human Rights