Sue an American business for delivery problem
I am a Canadian citizen and I would like to sue an American business. The business is located just across the border from me and offers parcel receiving as a service. As a Canadian, some merchants only ship to US addresses so I will ship to this parcel service so that I can pick it up myself across the border. In case it matters, the owners of this American business are Canadian. The story: I had a package shipped to this parcel service back in 2020 and it was successfully delivered. Due to covid restrictions at the border, I was unable to pickup my package. The parcel service was willing to hold all packages until the border reopened. When the border eventually opened, this package was unable to be found and lengthy case started with the parcel service. After investigating and much discussion, they seemed the package lost and offered me compensation in the form of account credit in the amount I paid for the item (roughly $600). The actual market value at the time of this for the package was well worth over $2000. Despite my frustrations, I accepted the credit (no terms were given) and forgot about it. Fast forward to today, after visiting the parcel services location, I saw that they had my missing items from 2020 in their warehouse. When I questioned them about it, they said it’s in the unclaimed items section and they will sell it to recoup costs as part of their recovery process. I was shocked because those were 100% my items. As soon as I got home I emailed the owners directly. They replied saying that once I accepted the credit, the case was closed and it is now their property. No where were there any terms that stated this at the time I accepted the credit and no where do they state this in their terms and conditions on their website. What can I do? The estimated value of the items today is approximately $2500. Is this too small of an amount to go to court over? The business clearly stole my items and any potential profit I could have made.
- Commercial and Business Law