Equipment purchased not shipped after over 3 months
posted 3 years ago
I purchased a ready-to-ship used printer in February 2020, the payment was acknowledged but the company has failed to ship. The printer was supposed to be shipped immediately but it's been over three months.
I requested a refund but was told it's not possible because the printer has passed customs already. I demanded proof of any kind that my order is being processed but got none.
The seller is in Germany and has an internet presence with functional phone numbers.
Please advise on how I could proceed to recover the money paid or get the equipment from this seller?
- Commercial and Business Law