Sharq Novin safety glass company requests cooperation for the damage caused by the cargo imported from Belgium. The description of the situation is as follows: after the shipment of glass cups from Belgium and transshipment in Jebel Ali port of Dubai, during the transportation of the truck that was going to another ship in Jebel Ali customs territory, the truck apparently overturned. and both complete containers were 100% damaged and are unusable.
Since then, after many follow-ups from the transport and insurance company, we have not received any documents to report the damage and only a few photos have been sent to us. It should be noted that the mentioned companies do not cooperate at all, and we have not received an answer so far. This incident, unfortunately, in addition to the complete loss of the glass shipment as the main raw material of this company, caused a lot of costs, including the delay of the projects under the contract with this company. Therefore, please give the necessary guidance on how to follow up with the Dubai Customs in order to claim damages from the cargo trailer or introduce a competent international lawyer who can solve the problem.
- Commercial and Business Law